Privacy Policy

This policy explains how Novantive Consulting Inc collects, uses and protects personal information, including information collected through our telephone and SMS messaging services.

Information we collect

When you call Novantive Consulting Inc, our reception service may collect your name, your telephone number, your email address if you provide one, and the reason for your call. If you ask us to send you information by text message, we collect and store your mobile number and a record of your consent, including the date and time it was given.

How we use it

We use this information to respond to your enquiry, to pass your message to the right person, to send you the confirmation or information you asked for by text message, and to keep a record of your contact with us. We do not use it for marketing.

SMS data

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Mobile numbers and consent records are used only to deliver the messages you asked for. Message content is not shared with third parties except where required to deliver the message through our telecommunications providers, or where we are required to do so by law.

How long we keep it

We keep call records, consent records and message logs for as long as we need them to provide the service and to meet our legal and record-keeping obligations, and then delete them.

Your choices

You can stop receiving text messages at any time by replying STOP. You can ask what information we hold about you, or ask us to delete it, by contacting inquiries@novantive.com.

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